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Unknown: How we negotiate is
crucial to our careers crucial

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to how we interact with people.

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That's why we've designed a
Certified International

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negotiator programme. We're
going to really dig into the

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theories and practices of how
you can become a better

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negotiator.

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My name is ENDA young, and I'll
be your faculty director over

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the next 10 modules. I am a
recovering mechanical engineer

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by trade. But I've been working
in the field of negotiation,

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mediation, conflict resolution
and how to have difficult

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conversations for over the last
20 years.

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Who is this particular programme
for? Well, this particular

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programme is for leaders and
managers of all levels. Anyone

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who's interested in uplifting
their negotiation skills, we're

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going to look at an awful lot
during our 10 modules together.

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Some of the things we're going
to explore are, what is the

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theory of negotiation? What are
some of those key terminologies?

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And more importantly, how do you
use that banners, absorbers and

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reserve points? I'm going to
help the mystifies some of those

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terms and help you think through
how do you operationalize that

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in your next negotiation. We're
going to look at everything from

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emotional intelligence and body
language to cross cultural

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negotiations.

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It's an interactive 10 Our
programme, we've got case

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studies and we're really going
to delve into where theory meets

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practice and really help you
become a better negotiator.

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Really looking forward to
spending some time with you over

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our next 10 modules together.