• 90 Modules
• Global Operations, Supply Chain & Procurement

Professional Designation Earned: Certified Global Supply Chain Disruption and Risk Management Leader (CGS™)

Master global supply chain disruption and risk management to build resilient operations, safeguard business continuity, and respond decisively to disruption across complex supply chains.

Key skills you will gain:

• Supply Chain Risk Management
• Supply Chain Resilience Planning
• Enterprise Risk Management
• Business Continuity Planning
• Crisis Management Strategies
• Supply Chain Risk Assessment
• Risk Identification Techniques
• Supplier Risk Management
• Third Party Risk Assessment
• Strategic Sourcing Resilience
• Supply Chain Mapping
• Supply Chain Visibility
• Demand and Supply Planning
• Inventory Risk Optimization
• Logistics Risk Management
• Procurement Risk Management
• Geopolitical Risk Analysis
• Climate Risk Management
• Cyber Supply Chain Risk
• AI and Predictive Analytics
• Digital Supply Chain Technologies
• Scenario Planning and Stress Testing
• ESG and Supply Chain Governance
• Regulatory Compliance Management
• Risk Mitigation Strategies
• Supply Chain Recovery Planning
• Performance and Resilience Metrics
• Cross Functional Risk Governance
• Operational Decision Making
• Disruption Response Leadership

• 42 Modules
• Global Operations, Supply Chain & Procurement

Professional Designation Earned: CPCM™

This accredited certified program will empower you to draft optimal contracts, review crucial clauses and safeguard your organization from disputes with vendors.

Key skills you will gain:

• Writing RFI And RFPS
• Contract Negotiation
• Procurement Ethics
• Contract Law
• Procurement Conflict Management
• Contracts Negotiation
• Procurement Contracts Management
• Claims Management
• Managing Payment Terms
• Contract Administration
• Procurement Controls
• Change Order Management
• Supplier Evaluation
• Procurement Fraud Prevention
• Litigation Management
• Procurement-Related Arbitration
• Procurement Dispute Mediation
• Dispute Resolution
• Defining Incoterms
• Procurement Quotations
• Handling Purchase Order
• Supplier Relationship Management (SRM)

• 46 Modules
• Global Operations, Supply Chain & Procurement

Professional Designation Earned: CSCD™

This comprehensive accredited certified program will help you to strive for supply chain excellence through robust demand planning techniques and supply chain forecasting skills.

Key skills you will gain:

• Demand Planning
• Demand Forecasting
• Demand Modeling
• Inventory Management
• Sales and Operations Planning
• Data and Trend Analysis
• Advanced Statistical Modeling
• Distribution and Logistics
• Inventory Optimization
• Distribution Replenishment
• Planning and Scheduling
• Regression Analysis
• Exponential Smoothing
• Quantitative Forecasting
• Linear Regression
• Forecast Error
• Materials Requirement Planning (MRP)
• Master Production Scheduling (MPS)
• Queuing Theory
• Lead Time Reduction
• Forecast Accuracy Improvement
• Safety Stock Management
• Sales Forecasting
• Collaborative Demand Planning
• Predictive Analytics
• Stochastic Forecasting
• Capacity Planning
• Data-Driven Decision Making

• 80 Modules
• Global Operations, Supply Chain & Procurement, Global Sustainability & Environment

Professional Designation Earned: CSP™

This certified program will equip you with expertise to integrate sustainability into procurement, aligning with ISO20400 guidelines and fostering ethical, sustainable organizational practices.

Key skills you will gain:

• ISO 20400 Sustainable Procurement Guidelines
• Sustainable Procurement Principles
• Sustainable Procurement Lifecycles
• Sustainable Procurement Policy
• Effective Stakeholder Engagement
• Suppliers Collaborative Partnerships
• Sustainable Supplier Selection & Evaluation
• Supplier Compliance Audit
• Ethical Sourcing
• Life Cycle Assessment (LCA)
• Sustainable Product and Service Specification
• Circular Economy
• Circular Procurement Strategies
• Sustainable Procurement Risk Management
• Sustainable Development Goals (SDGs)
• Carbon Disclosure Project (CDP)
• Reporting Mechanism
• Fair Labor Practices and Human Rights
• Sustainable Procurement Legal Framework
• Good Governance in Sustainable Procurement
• Eco-Labeling & Certifications
• Product Life Extension Strategies
• Supply Chain Resilience Strategies
• Transparency & Accountability in Sustainable Procurement
• Ethical Sourcing
• Modern Slavery Act
• Sustainable Procurement Plan
• Sustainability Risk Mapping
• Sustainability Procurement Audit
• Sustainability Procurement KPI and Performance Measurement

• 41 Modules
• Global Operations, Supply Chain & Procurement, Global Sustainability & Environment

Professional Designation Earned: CSSCLP™

This accredited Chartered Sustainable Supply Chain and Logistics Professional (CSSCLP™) program will show you how to integrate sustainability concepts to your supply chain and logistic framework.

Key skills you will gain:

• Sustainable Supply Chain Management
• Circular Supply Chain
• Circular Economy Procurement Framework
• ESG Concepts
• United Nation Global Compact Principles
• Environmental Supply Chain
• Traceability Concept
• Greenhouse Gas Emissions in Supply Chain
• Sustainability Reporting
• Environmental Policy
• Environmental Compliance
• Vendor Management
• Sustainable Development
• Green Logistics
• Reverse Supply Chain
• Sustainable Product Design and Packaging
• Sustainable Procurement
• Sustainable Warehousing and Storage
• Reverse Logistics
• Carbon Footprinting
• Strategic Sourcing
• Ethical Supply Chain

• 43 Modules
• Global Legal & Compliance, Global Operations, Supply Chain & Procurement

Professional Designation Earned: CIN™

This accredited Certified International Negotiator (CIN™) program will show you how to enhance your negotiation skills using concepts developed by Harvard Business School.

Key skills you will gain:

• Negotiation Skills
• Persuasion Skills
• Multiparty Negotiation
• Managing Cognitive Bias
• Team Negotiation
• Distributive Negotiation
• Integrative Negotiation
• Best Alternative To A Negotiated Agreement (BATNA)
• Zone of Possible Agreement (ZOPA)
• Reserve Points
• Packaging Deals
• Diagnostic Questions
• Dealing with Emotions During Negotiations
• Cross Cultural Negotiations
• Online Negotiation
• Constructive Negotiation
• Complex Personal Negotiation
• Rapport Building

• 68 Modules
• Global Operations, Supply Chain & Procurement, Data Modeling & Analytics

Professional Designation Earned: CSCA™

This accredited Certified Supply Chain Analytics Professional (CSCA™) program helps you effectively analyze data enabling organizations to uncover patterns for improved supply chain strategies.

Key skills you will gain:

• Supply Chain Analytics
• Supply Chain Planning
• Data-Driven Supply Chain
• Supply Chain Optimization
• Supply Chain Real Time Analytics
• Advanced Supply Chain Analytics with AI
• Data Science for Supply Chain Forecasting
• Supply Chain Data Analysis
• Machine Learning in Demand Planning and Forecasting
• Distribution and Logistics
• Supply Chain Data Visualization
• Inventory & Warehouse Management
• Logistics Planning
• Supply Chain Risk Management
• Digitized Supply Chain
• Supply Chain Risk Mitigation
• Supply Chain Visualization Dashboard
• Industry 4.0 Adoption

• 51 Modules
• Global Engineering, Construction and Maintenance, Global Operations, Supply Chain & Procurement

Professional Designation Earned: CEPC™

The CEPC™ program will empower you with advanced project management and risk mitigation skills, essential to strategically navigate the intricacies of large complex EPC projects.

Key skills you will gain:

• EPC Project Management
• EPC Design Operation
• Scope Management
• FEED/ Front End Engineering and Design
• Risk Management
• Procurement and Contract Management
• Project Planning
• Project Scheduling
• Project Scoping
• Project Charter
• Design Coordination
• Communication Strategy
• Quality Control
• Cost Control
• Stakeholder Engagement
• Contract Negotiation
• BIM (Building Information Modeling)
• QHSE (Quality Health Safety and Environment)
• Resilience Planning
• Value Engineering
• Earned Value Management (EVM)
• Earned Value Analysis
• Work Breakdown Structure (WBS)
• Bid Management
• Construction Project Management/ Supervision

• 42 Modules
• Global Operations, Supply Chain & Procurement

Professional Designation Earned: Certified Lean Six Sigma Black Belt

This program will help you to become a Six Sigma Black Belt leader that will transform you to be an influential project leader

Key skills you will gain:

• Lean Six Sigma
• Operational Excellence
• Productivity Improvement
• DMAIC (Define Measure Analyze Improve and Control)
• Continuous Improvement
• Value Stream Mapping & Analysis
• Continuous Flow Principle
• Zero Defects Principle
• Analyze Team Dynamics
• Pull Principles
• Process Analysis
• Process Capability
• Measurement System Analysis
• Six Sigma Implementation Plan
• Cadence Principles
• Tollgate Review
• Kanban
• Process Optimization
• Quality Assurance
• Organizational Improvement
• Standardized Work Methodology
• Root Cause Analysis
• Quality Control
• DMAIC Methodology
• Statistical Process Control
• Waste Reduction
• Process Standardization
• Project Leadership

• 58 Modules
• Global Operations, Supply Chain & Procurement, Data Modeling & Analytics

Accreditation Earned: Certified Predictive Analytics and AI in Inventory Optimization, Demand Planning and Forecasting

This certified program will equips you with skills to apply predictive analytics and AI for enhancing supply chain efficiency, focusing on data analysis, forecasting, and strategic decision-making.

Key skills you will gain:

• Demand Forecasting Models
• Advanced Time Series Forecasting
• Customer Segmentation
• Predictive Analytics
• Inventory Optimization
• Safety Stock Analysis
• Supply Chain Analytics
• ARIMA Models
• Risk Mitigation
• Market Basket Analysis
• Crisis Management
• Contingency Planning
• Optimal Inventory Levels Calculation
• Accuracy and Error Measurement
• Regression Analysis
• Data Privacy and Ethical Considerations
• Decision Trees and Scenario Analysis
• Data Visualization
• Exponential Smoothing
• Inventory Management
• Seasonal Adjustment
• Artificial Intelligence Models
• Machine Learning Basics
• Big Data Application
• Regression Analysis
• Residual Analysis
• Ethical Data Handling

• 54 Modules
• Global Operations, Supply Chain & Procurement

Professional Designation Earned: CID™

This certified program equips you with essential skills to optimize inventory, enhance forecast accuracy, and drive data-informed decisions in complex supply chain environments.

Key skills you will gain:

• Forecast Modeling
• Data Cleaning
• Excel Analytics
• Time Series Analysis
• Moving Averages
• Smoothing Techniques
• Forecast Accuracy
• MAPE Calculation
• MAD & RMSE Usage
• Regression Analysis
• R² Interpretation
• ANOVA Testing
• Causal Forecasting
• ARIMA Modeling
• Holt-Winters Method
• Scenario Forecasting
• ERP Integration
• EOQ Calculation
• ROP Modeling
• Safety Stock Planning
• Service Level Setting
• Inventory Simulation
• ABC/XYZ Classification
• Shortage Cost Modeling
• Fixed-Order Systems
• Customer Segmentation
• Market Basket Analysis
• Monte Carlo Simulation
• Decision Trees
• KPI Alignment

• 41 Modules
• Global Operations, Supply Chain & Procurement

Professional Designation Earned: CRS™

This program equips you with retail forecasting and inventory management skills - from data analysis to strategic execution - empowering you to lead efficient, accurate, and profit-driven operations.

Key skills you will gain:

• Demand Forecasting Techniques
• Inventory Optimization Strategies
• Data Analysis
• Quantitative vs. Qualitative Forecasting Methods
• Supply Planning
• Lean Inventory Principles
• SKU Classification
• Stock Control
• Process Optimization
• Predictive Analytics
• Lead Time Optimization
• Historical Sales Analysis
• Inventory Segmentation
• Integrated Inventory Forecasting
• Collaborative Forecasting
• Safety Stock Calculation
• S&OP Integration
• Advanced ERP Systems
• KPI Monitoring
• Machine Learning & IoT Tracking
• Budget Planning
• Just-In-Time (JIT) Practices
• ABC Analysis
• Pareto Principles
• Segmentation by Demand Variability
• Short-Term Forecasting
• New Product Launch Management
• Stockouts Risk Management
• Inventory Buffer Strategies
• Contingency Planning

• 42 Modules
• Global Operations, Supply Chain & Procurement

Professional Designation Earned: Certified Lean Six Sigma Green Belt

This Lean Six Sigma Green Belt certified program will show how to implement continuous improvement methodologies of Lean Six Sigma in your workplace to reduce costs, wastage and drive operational excellence.

Key skills you will gain:

• Lean Six Sigma
• Operational Excellence
• Root Cause Analysis
• Continuous Improvement
• Value Stream Mapping
• Kaizen
• Process Engineering
• Change Management
• Productivity Improvement
• DMAIC (Define
• Measure
• Analyze
• Improve and Control)
• The 7 Deadly Waste
• Lean Principle Continuous Flow
• Lean Principle Pull
• Lean Principle Cadence
• Lean Principle Zero Defects
• Process Optimization
• Lean Manufacturing
• Quality Assurance
• Cross-Functional Process Mapping
• Organizational Improvement

• 43 Modules
• Global Operations, Supply Chain & Procurement, Global Human Resources & Analytics

Professional Designation Earned: Certified Customer Success Manager (CCS™)

This certified program will equip you with strategic and practical expertise to manage the customer lifecycle, drive retention, and align customer success with sustainable business growth.

Key skills you will gain:

• Customer Success Strategy Design
• Customer Lifecycle Management
• Customer Segmentation and Prioritization
• Customer Value and Outcome Mapping
• Onboarding Program Design
• Time-to-Value Optimization
• Customer Engagement Planning
• Stakeholder and Executive Alignment
• Relationship and Influence Management
• Quarterly and Executive Business Reviews
• Customer Health Score Development
• Customer Data Analytics
• Churn Risk Prevention
• Customer Journey Mapping
• Expansion and Growth Opportunity Identification
• Voice of the Customer Frameworks
• Feedback Analysis and Action Planning
• Customer Advocacy and Reference Programs
• Cross-Functional Collaboration
• Customer Success Metrics and KPIs
• Net Revenue Retention and Growth Analysis
• Customer Success Technology Utilization
• CRM and CS Platform Integration
• Customer Engagement Automation
• Customer Success Playbook Development
• Proactive Customer Risk Management
• Customer Success Operating Models
• Scalable Customer Success Processes
• Customer Success Governance Structures
• Executive Reporting and Storytelling

• 71 Modules
• Global Operations, Supply Chain & Procurement

Professional Designation Earned: Certified Demand Forecasting and Capacity Planning for Transportation Logistics

This program will equip you with advanced demand forecasting & capacity optimization capabilities, positioning you to drive operational excellence & strategic decision-making in transportation logistics.

Key skills you will gain:

• Demand Forecasting Fundamentals
• Transportation Forecasting Techniques
• Data Collection and Validation
• Data Cleaning and Preparation
• Historical Demand Analysis
• Identifying Seasonality and Trends
• Quantitative Forecasting Methods
• Qualitative Forecasting Approaches
• Forecast Accuracy Measurement
• MAD
• MAPE
• RMSE
• KPI Setting and Benchmarking
• Simulation Modeling
• ERP and SCM Integration
• Data Visualization and Reporting
• Operational Dashboard Utilization
• Cost-Benefit Analysis
• AI and Machine Learning in Forecasting
• IoT Applications in Logistics
• Blockchain for Logistics Visibility
• Fleet Management
• Warehouse Management
• ROI Calculation Methods
• Financial Modeling For Capacity
• Contingency Strategy Development
• Resource Utilization Optimization
• Profitability Analysis
• Strategic & Tactical Capacity Planning
• Exponential Smoothing